Warranty
At MSTJRY , we highly value customer satisfaction and are dedicated to providing exceptional after-sales support.
To ensure you feel confident and content with our products, we offer the following after-sales advantages:
- Complimentary Shipping: All shipping costs are on us, ensuring you don’t have to worry about any additional expenses.
- 30-Day Return Policy: If you are not completely satisfied with your purchase, you can return it within 30 days of receipt, no questions asked.
- 24/7 After-Sales Support: Our customer service team is available around the clock, seven days a week, to promptly address and resolve any inquiries or issues you may have.
- Extended Product Warranties: We provide a five-year warranty for our faucets and a one-year warranty for our charging stations, guaranteeing long-term performance.
- Immediate Assistance for Product Issues: Should any problems arise with your product, please contact us immediately. We are committed to providing swift and effective solutions.
warranty policy：
- Other Faucet Accessories: Accessories such as the sprayer and bent pipe are covered under a six-month warranty. This warranty addresses any defects or malfunctions in these components within the specified period.
- Charging Stations: Charging stations are covered by a one-year warranty. If you experience any issues with the product within this period, please contact our customer service for assistance.
Please note, the above commitments are applicable only to products that have not been damaged due to human actions. We pledge to protect your interests under the warranty conditions and ensure that you receive the best experience with our products.
For any warranty claims, questions, or product inquiries, please reach out to our customer service team. Thank you for choosing our charging stations, and we strive to provide you with reliable and efficient service.
Contact Us
📫E-mail:info@mstjryglobal.com
📱 Phone:(541)363-8128